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Cookie Policy

What are Cookies?

Cookies are harmless text files that web servers can store on your computer's hard drive when you visit a site. They allow the server to recognise you when you revisit. There are two main types:
  • Transient (or per-session) cookies - these only exist for your site visit and are deleted on exit. They recognise you as you move between pages, for example, recording items added to an online shopping basket. These cookies also help maintain security.
  • Persistent (or permanent) cookies - these stay on your machine until expiry or deletion. Many are built with automatic deletion dates to help ensure your hard drive doesn't get overloaded. These cookies often store and re-enter your log-in information, so you don't need to remember membership details.
We use both types of cookie. Additionally, cookies can be first or third party cookies. First party cookies are owned & created by the website you're viewing. Third party cookies are owned & created by an independent company, usually a company providing a service to the website owners.

What we use cookies for?
  • Internet cookies are common and do not harm your system – they just store or gather site information. They help you do things online, like remembering logon details so you don't have to re-enter them when revisiting a site. We use cookies to:
  • Gather customer journey information across our sites
  • Ensure your privacy in our secure sites
  • Store login details for our secure sites
  • Temporarily store details input into our calculators, tools, illustrations and demonstrations
  • Store details of your marketing, product and business unit preferences to improve our targeting and enhance your journey through our sites and partner sites
  • Evaluate our sites advertising and promotional effectiveness (we own the anonymous data collected, which is not shared with anyone).
We use both our own (first party) and partner companies' (third party) cookies to support these activities. We don't use cookies to track people's Internet usage after leaving our sites and we don't store personal information in them others could read and understand. We will not sell or distribute cookie information without your prior consent.

Services requiring enabled cookies

Some of our services, including Harmonious Group Online Banking, require cookies in your browser to view and use them and to protect your financial and personal information.

Changing your cookie settings

To enable or disable cookies, follow the instructions provided by your browser (usually located within the 'Help', 'Tools' or 'Edit' facility). Alternatively, an external resource is available at www.allaboutcookies.org/manage-cookies providing specific information about cookies and how to manage them to suit your preferences.

Please note that should you choose to set your browser to disable cookies, you may not be able to access secure areas of this website, for example any online accounts you may hold.

Secure online services

Any secure online services you subscribe to with us may use cookies to enable information about you and your preferences to be stored and to prevent unauthorised access to your services and information. Cookies must usually be accepted in such circumstances - without them we cannot ensure your information is secure (and people rejecting cookies can't use the services). By 'our/we/us/ours' we mean Harmonious Group Bank Plc and its wholly and partly owned subsidiaries and any company in which it has an interest by way of shareholding or any company in a group of companies to which it may belong ('our group'). By 'our sites' we mean any internet website operated by Harmonious Group Bank Plc and any company in our group. When you've finished reading, close this window.

Disclaimer

Harmonious Group is not responsible for the accuracy or content of web sites of other providers which may have links from this website. In creating hypertext links to any other web site, Harmonious Group is not recommending that website or giving any assurances as to its standing.

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